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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The number of parts did not count. The track is running. In the cars you need 1 finger battery. The child is happy (5 years old), every day builds new routes. At first i thought that the son will not be able to fasten the details himself, but he mastered everything in a week, very quickly does and immediately turns out to get into the grooves. The track itself does not glow in the dark, only a green neon little, the track is lit by bright lights in the typewriter. The child likes, always asks to turn off the light during the game. Thank you!
came very fast. indeed very satisfied. will recommend the store
it looks perfect. package was safe although i dont like it very much. i will must package it for my son for Christmas to another box. Glowing race was package on the top of Railway racing track- only thrown
Came to peter in the 2nd week. Completely coincides with the description. Packed well, in a foam box, all the details are intact. Children are happy))) thanks.
Delivery done quickly, the quality is excellent. I recommend the store.
Fast delivery! Whole cute race track. 2 toy cars join that indicate light and driving fast. Job is easy to put together and will not turn quickly release.
The product is just like the picture! Beautiful clue! arrived in time and shape as agreed.
Arrived very quickly The package looks good. Not yet opened, but sure all is fine, as usual. Thanks so much. I rely on you.
Highly entertaining and good quality. They will break (second time I order a separate piece) but my child loves them.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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