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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Who has a foot of 28.5 cm-take 43 size!!! As you already understand, i took the 42nd. Sit of course perfectly, but there is no freedom, the second was in my previous xiaomi crosses. In general, everything is fine, came in 16 days.
Excellent sneakers. I take the second. On the leg 26.5 cm 42 size sat perfectly
I recommend, quality and very comfortable
Very quickly came. 19.09 ordered, 03.10 were on a new mail. In appearance inspire confidence, the design is cool, the quality of doubt does not cause. The run-in did not pass yet, but the first impression was made good. The size is the same-wear usually 43-44, ordered 44th-sat perfectly. I think, due to textiles 43th would also fit normally, so there is a field for error in one size (it will not be critical). In general, the store is a confident five!
Delivery to bashkiria 15 days. The child is very pleased. Running in them is convenient, well amortized. For fiz-ra very good. But for basketball do not fit, no side support.
Everything is super! Xiaomi as always on top. Delivery is exactly on time. Packing is just in the package!
Sneakers feel a little freer and a little softer, so on the leg is more comfortable than the pre-running version. According to the size of exactly the soot weep european size-at its 27,5 bought 43eu sat perfectly, the sneakers are soft so take on the size no longer makes sense, will hang out. Shop send without box, but sneakers are not killed so there are no problems with them
Very high quality and cute sneakers! risked and bought them as soon as i saw them on sale, they recently appeared and at the time of purchase there were no reviews. i was very pleased! this is the fourth xiaomi sneakers and they are all very different, but one of them unites exactly-it's quality and design, they are on top! delivery to the tver region took 18 days! store and sneakers recommend! thank you!!!
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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